At FantasticSMP (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you use our webstore.
By using the FantasticSMP Store or making a purchase, you agree to the practices described in this policy.
1. Information We Collect
When you use our store or make a purchase, we may collect certain information, including:
Account & Purchase Information
- Minecraft username (to deliver purchased items)
- Purchase history
- Transaction details (item purchased, payment amount, timestamps)
Payment Information
Payments are processed securely by third-party payment providers through CraftingStore. We do not store your full credit card or payment information.
Technical Information
We may collect:
- IP address
- Browser type
- Device information
- Website usage and analytics
- Server logs for fraud prevention and security
This information helps us maintain the security and stability of the store.
2. How We Use Your Information
We use collected information to:
- Deliver purchased in-game items and ranks
- Process and verify payments
- Prevent fraud, abuse, and unauthorized transactions
- Improve the performance and experience of our services
- Respond to support requests
- Enforce our server and store policies
We only use information when necessary to operate FantasticSMP and provide services.
3. Third-Party Services
Our store is powered by CraftingStore and may use trusted third-party providers for:
- Payment processing
- Security and fraud prevention
- Website hosting
- Analytics and performance monitoring
These providers may process limited personal information as required to provide their services. By using this store, you also agree to the policies of these third-party providers.
4. Data Sharing
We do not sell or rent your personal information.
We may share limited information only:
- With trusted service providers required to operate the store
- When legally required
- To prevent fraud, abuse, chargebacks, or malicious activity
5. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee absolute security.
Users are responsible for protecting their own Minecraft account credentials.
6. Data Retention
We retain information only for as long as reasonably necessary to:
- Provide services
- Resolve disputes
- Prevent fraud
- Meet legal or payment obligations
Inactive data may be removed periodically.
7. Children’s Privacy
FantasticSMP is not intended for children under the age required in your country to make purchases without parental permission. If you are under 18, please obtain permission from a parent or guardian before making purchases.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to your data
- Request corrections to inaccurate information
- Request deletion of personal information
- Object to certain processing activities
To make a request, contact server staff through our official support channels.
9. Changes to This Policy
We may update this Privacy Policy at any time. Updates become effective once posted on this page. Continued use of the store means you accept the updated policy.
10. Contact
If you have any questions regarding this Privacy Policy or your data, please contact us through the FantasticSMP Discord Server or official support channels.